Events Don't Sync With the Color I Chose
If your clone events don't show the color you selected, walk through these checks.
Check the sync configuration
Open the sync's View Details and confirm that a clone event color is actually selected. If it is not, edit the sync and choose one. See Clone Events Colors. After changing the configuration, the sync re-runs and updates the existing clones.
Outlook needs the default color categories
Outlook displays event colors through categories. For Outlook to display the OneCal event colors correctly, the following categories must exist in your Outlook account, with these exact names:
- Blue category
- Gray category
- Green category
- Orange category
- Purple category
- Red category
- Yellow category
The names are case-sensitive and must match exactly. Other categories are not supported.
To find your Outlook categories, log in on Outlook web, click the cog icon next to your profile picture, then open Categories. Depending on your Outlook version, it appears under Account or General.
iCloud calendars don't support clone colors
Clone event colors are not available on iCloud calendars, because iCloud handles event colors differently than Google and Outlook. This also applies to excluding events by color.
Still stuck?
If the target calendar is a Google calendar and the colors are still wrong, try re-running the sync. If the problem persists, contact our support team with the sync name and an example event.